Proof of ownership must include the product serial number, IMEI, or MEID. You must be the owner of the device – Proof of ownership documentation is required.If you’re in the US, there’s a new Activation Lock web tool toward the bottom of the landing page, there’s an option to “Start an Activation Lock support request.If you can’t remember your security questions to reset your Apple ID password, call 800-APL-CARE (80) in the US or reach out via to see if there are other options to recover your account.If you can’t remember your Apple ID password, reset it here.If you can’t remember your Apple ID email, look it up here.How to remove Activation Lock on iPhone, iPad, Mac, Apple Watch You’ll see a screen like the image above asking for the Apple ID email and password if you’re having trouble with Activation Lock. This is different than an iOS/Apple Watch device passcode or your Mac’s password.

All you need to do is keep Find My turned on, and remember your Apple ID and password. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. Here’s how Apple describes it:Īctivation Lock helps you keep your device secure, even if it’s in the wrong hands, and can improve your chances of recovering it. We’ll look at several steps including an Activation Lock web tool from Apple that’s new for 2021.Īctivation Lock is a security feature that is turned on when Find My is enabled. Having trouble with a locked Apple device? Follow along for how to remove Activation Lock on iPhone, iPad, Mac, and Apple Watch.

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